1 helpdesk researched from expert reviews, owner discussions, specs, prices and safety records, and scored on the same published criteria.
Helpdesk
Answer three questions and we'll show the matches, ranked by BuyScore.
| Product | BuyScore | Evidence | Best for |
|---|---|---|---|
| Gorgias | 71 |
High
|
Shopify brands with several support agents |
| Criterion | Weight |
|---|---|
| Ticketing and workflow | 20 |
| Channels (email, chat, social, voice) | 15 |
| Automation and AI assistance | 15 |
| Ease of use for agents | 15 |
| Cost at 1 / 10 / 50 agents | 15 |
| Reporting | 10 |
| Security and vendor track record | 10 |
Methodology v1.0. Full criteria and rubric